"Everyone was great!! I was purchasing a helmet and riding goggles and the staff were very helpful and truly pleasant to interact with. Went back twice in one week to also pick up some riding gloves."
"Virginia was so helpful and so was Austin. I walked away with a helmet and jacket I was really happy with."
"I stop by to purchase light reading glasses. I quickly found what I needed and proceeded to check out, where the employee was helping someone else. I need to work on being patient, and waited in line for approximately five minutes before another employee showed up to complete my transaction. He was very courteous and knowledgeable about the night right glasses and completed my transaction. I just found myself wishing someone would have showed up sooner. But I guess that’s a personal problem that I’m working on, in all my experience was great"
"I wanted to return my reax superfly gloves under warranty because the stitching broke, and they gave me store credit for it to use on anything.. i was expecting to just exchange the gloves for an identical pair. I bought some new TCX boots and a different pair of reax gloves. The staff is really patient and personable."
"Gavin was great to work with. So helpful in finding new helmets for me and my girlfriend"
"Love how the guy helped me with picking up oil and oil filter plus washes. I forgot my phone and didn’t know which ones I have to buy for my bike."
"The employees were extremely knowledgeable and very helpful, they did everything possible to make sure I knew what I was getting"
"The one gentleman on staff was helpful, courteous, efficient at handling mutliple customers, and not at all pushy."
"Liked demo item on floor. Salesman patiently answered all my questions. Bought item, but it did not work out for me. Item return was painless.
I will continue to do business with the company. Thank you."
"Fantastic! Everyone of the staff at this store is helpful, funny, and kind!"
"Very knowledgeable big and clean place "
"Both guys on the job really took the time to find what I needed (I'm picky). Thank you!
And I liked that they knew what they were talking about, particularly when it came to buying an imperative piece of gear, my helmet. "
"I've been to other Cycle gears but I always get mediocre service. I love coming to the Culver City location even though it's 16 miles from where I live for the simple reason that the staff always make me feel welcomed. If I have any questions, they don't hesitate to answer and even provide me with their own experiences with certain items instead of just trying to sell me a product. Top notch staff."
"Excellent. Sales rep was very knowledgeable and understood needs and I experienced no upselling"
"I went there to find a race suit, gloves and boots. It’s not easy to figure out the size of all, but the crew was very patient and helped me out. Incredible experience which made me feel great about spending my money in a shop rather than online."